RuwazaMsaada wa Kiufundi
IT Support & Maintenance
Updates, fixes and retainer support so your systems keep running.
Keep everything running, without the stress.
Ongoing maintenance and support for your software and office IT, from a team that answers when you call.
What we deliver
What's included
- Ongoing software maintenance and updates
- Bug fixes and performance improvements
- Monthly retainer support plans
- Network setup for small offices
- Hardware and software procurement advice
How we work
- Step 1
Gundua
Discover
We learn your business, users and goals.
- Step 2
Buni
Design
Wireframes, prototypes and visual design for your approval.
- Step 3
Jenga
Build
Agile development in short sprints, with working progress to review after each one.
- Step 4
Zindua
Launch
Testing, deployment, training and go-live.
- Step 5
Kua
Grow
Support, maintenance, analytics and improvements.
Technologies
- Node.js
- React
- MongoDB
- PHP/WordPress (maintenance)
- Sentry
- UptimeRobot / Better Stack
- Ubiquiti
- MikroTik
Starting from
Pricing depends on your needs. Tell us about your project and we'll send a clear proposal.
Request a quote →FAQs
Questions we often hear.
Yes. We start with a review so we understand it, then agree what we can support and any fixes needed first.
They depend on your plan. We agree them in writing, with faster response for critical issues.
Yes, within Nairobi; remote support is available everywhere.
Ready to talk about IT Support & Maintenance?
Tell us what you need. We'll reply within 24 hours with questions and next steps.